Here are the answers to questions we are most frequently asked:
How is delivery arranged?
All of our shipping is via StarTrack Express. Our customer service team will contact you to arrange delivery on a set business day. You can select from a delivery window of 8am - 12pm or 1pm - 4pm.
Alternatively, you can select StarTrack Depot Collection. Pick up from your selected StarTrack depot is FREE. Please ensure you check the shed dimensions and have a trailer or means to transport your order.
How much does delivery cost?
Delivery is calculated by destination. You will be advised of the charge at check out. Shipping for accessories is free. For shed orders with a quantity greater than 5, please contact us for a quotation.
How long does shipping take?
Shipping takes between 3 to 10 business days.
Do you ship internationally?
No, we can only deliver within Australia.
Can I pick up my shed?
Yes, from our Campbelltown, NSW warehouse.
Opening hours are Monday through Friday, 7:30am to 3pm. Please ensure you check the shed dimensions and have a trailer or means to transport your order.
Alternatively, you can select StarTrack Depot Collection. Pick up from your selected StarTrack depot is FREE.
Our customer service team will contact you when your order is ready for pick up.
What forms of payment do you accept?
Check out with PayPal to pay online with PayPal, VISA or Mastercard. Alternatively, you can select 'Offline Payment' and we will contact you by phone during business hours to take your credit card details.
Will I be charged for taxes?
10% GST is included in the listed price for all sheds and accessories.
What is your returns policy?
We accept returns or a replacement for any shed that turns up damaged up to 14 days after delivery. Any other return reasons will incur a 10% restocking fee and shipping back to us at your own cost.
If you have received your shed and it is damaged, please contact us at firstname.lastname@example.org or call 1300 306 888.
PRODUCT & COMPANY
Why choose a Treco shed?
Treco Garden Sheds have been manufactured in Australia since 1967. They were the first kit form shed manufactured in Australia. Since its inception, Treco has been synonymous with quality and strength. Treco is successful in both the domestic and overseas markets.
Treco prides itself in the quality & design of their outdoor storage solutions. With over 35 years experience in the steel manufacturing industry, Treco has been able to carefully design products to suit customers needs and to create a point of difference over competitors.
How do I choose my shed size?
Make sure that the space you want to place the shed takes account of the required roof and slab size. This is the largest area that the shed will cover.
Ensure that you have taken account of any local council requirements and of any obstructions in the immediate area, such as tree branches, other buildings or fences.
What are the sheds made of?
All our sheds are made from steel or zincalume.
Where are your sheds made?
Treco sheds are made in our Campbelltown NSW manufacturing facility.
Who is Oldfields?
Established in 1916, Oldfields has been a trusted iconic Australian brand for over 100 years. Traditionally a manufacturer of high quality hand crafted paint brushes, Oldfields now has a range of products which also include scaffolding and painting accessories.
You can find out more about Oldfields at www.oldfields.com.au
Still got questions? Contact us